Thank you for your email. Firstly, I want to thank you for all the planning you did for me during my trip to the Ukraine. I came back the day before yesterday. I couldn't have survived without your help. And you calls, almost every day checking that I arrived at my destination was so appreciated.
Thank you again for your wonderful service. Next time I go there, I will skip the trains I think. Fortunately, I always found a solution when I couldn't read the train platforms.